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TERMS AND CONDITIONS


The Westbourne Hyde Park Hotel (part of the WHP Group) has taken all reasonable efforts to ensure the accuracy of information on the Websites and as such we do not accept responsibility for errors or omissions. Further we reserve the right to amend, cancel or vary any of the arrangements featured on our Website without notice.

 All of the content of the Website is the copyright of the Westbourne Hyde Park and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent. 

Booking Terms and Conditions
Special requests are subject to availability upon check-in and may incur additional charges.
Upon check-in, proof of identification is required, such as a passport or any photo ID.
Cash, credit card or debit card to guarantee room payment (if not prepaid) as well as upon check-in deposit is required against extras/incidentals which will be refundable upon departure.
Credit/ debit card used for the booking needs to be presented upon check-in with a valid photo ID/ passport.

Access to information 
You have a right to access and correct personal information that we hold about you or to obtain a copy of it. We will make every endeavour to ensure your personal information is accurate and up to date therefore we ask that if there are changes to your information you should notify us directly. We may ask you to verify your identity and for more information about your request.  To obtain a copy of the personal information that we hold about you, please email us at info@thewhpgroup.com 

Changes to our Privacy Policy 
We will post any material changes that we may make to our Privacy Policy in the future on this page and, where appropriate, we will notify you of the change by email. This will ensure that you are always aware of the information we collect, how we use it and the circumstances under which we may disclose it.

The WHP Group may store and process your personal information which identifies you to allow us to provide services and products that we have available through our website. 

We shall comply with the provisions of the Data Protection Act 1998 insofar as they are applicable to you. 

The information that you use about you may be used to send you information about our products and services. Should you not wish to receive this information, please contact us at info@thewhpgroup.com or respond to any mail from us with REMOVE in the subject matter. 

We will not pass on your information to partner companies without your express permission but may disclose such information as required by law. 

We may transfer your personal information for the administration of the website to an overseas location. 

We may club together your personal information with that of other users to allow us to monitor and improve the marketing activities of The Westbourne Hyde Park. 

Any information will not include your name and contact details being visible together. We may share this collective information with partner organisations from whom a reasonable undertaking to comply with the provisions of the Data Protection Act 1998 will be sought. 

We may use cookies to monitor your experience of our website while you have access to it. For more information including how to enable or disable our use of cookies, please look at www.aboutcookies.org 

It is your responsibility to provide accurate information and to complete all of the necessary booking form details. Please notify us at soon as possible should you need to change any of this information. 

Any information that you provide with regards to the financial transaction of your credit card details to secure or pay for any of our goods or services will be stored on an encrypted secure server and will only to be used by us, or our online merchant partners to facilitate your purchase. You may be asked for additional 3D security information as an added precaution in the interests of fraud prevention. 

We will use all our reasonable endeavours to protect your personal information but we cannot guarantee the security of such information that you disclose online. By using our website, you agree to the inherent security implications of online commerce and agree to hold The Westbourne Hyde Park blameless for any breach of security other than that caused by our negligence.

 

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